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Guidelines for Behavioral Performance of Reference and Information Services Professionals

  Link Details for: Guidelines for Behavioral Performance of Reference and Information Services Professionals
Link Title: Guidelines for Behavioral Performance of Reference and Information Services Professionals Open in a new window
Link URL: http://www.ala.org/ala/rusa/rusaprotools/referenceguide/guidelinesbehavioral.htm
Link Details: Criteria list to be used to evaluate the reference skills of library staff.
Category: Top : Reference : Libraries : Library_and_Information_Science : User_Services : Reference_Services
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Guidelines for Behavioral Performance of Reference and Information Services Professionals