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Management by Wandering Around: Reference Rovering and Quality Reference Service

  Link Details for: Management by Wandering Around: Reference Rovering and Quality Reference Service
Link Title: Management by Wandering Around: Reference Rovering and Quality Reference Service Open in a new window
Link URL: http://www.michaellorenzen.com/mbwa.html
Link Details: Describes the business concept of management by wandering around and details how it can be used in providing patrons with better reference assistance.
Category: Top : Reference : Libraries : Library_and_Information_Science : User_Services : Reference_Services
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Management by Wandering Around: Reference Rovering and Quality Reference Service