Better Business Bureau Reliability Report
- "The pattern of complaints concerns customer service and contractual issues. Additionally, this company has an unsatisfactory record with the Bureau due to not resolving complaints within the Bureau's time frame."
- http://www.charlotte.bbb.org/commonreport.html?compid=113616

Face National Accused of Fraud
- Agency attempts to get upfront fees for photos. They claim their photographer worked for Elle and Vogue, but the magazines' booking agents deny any knowledge of him. [Memphis Flyer] [Second story on page.]
- http://www.memphisflyer.com/backissues/issue577/cr577.htm