Coral Sea Software
- SysMan is a full-featured IT helpdesk & facilities management system for organizations that need a proven cost-effective helpdesk software package that works "out of the box."
- http://www.coralsea.com.au/sysman/index.htm

TriActive
- Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information.
- http://www.triactive.com/

Generation21
- Corporate knowledge management and e-learning software, training systems and solutions.
- http://www.generation21.com

Cognitor Inc.
- InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.
- http://www.cognitor.com/

Arikus Inc.
- Information management systems specifically designed to increase work-flow and promote high ROI.
- http://www.arikus.com/

Severity One
- An internal help desk providing a communication resource between the IT development team, internal clients and external IT support resources.
- http://www.severityone.com.au/

InnDevelop Technologies
- Offer InfoExpress, an IT-management system inclusive of Helpdesk functionality, but also embracing tasks like warranties, service contracts and software license control.
- http://www.inndevelop.com

Micro Outsource
- An application service provider offering internal IS help desk software and asset management for mid-size companies to organize, schedule and track requests and resources.
- http://www.microoutsource.com

Consultant's Help Desk
- Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting.
- http://www.consultdesk.com

Web Help Desk
- Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.
- http://www.webhelpdesk.com

ProFault
- A multiuser, web based, fault logging system, which allows the user to track faults with both hardware and software.
- http://www.profault.com

Axios Systems
- Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach.
- http://www.axiossystems.com

Manage-IT!
- Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases.
- http://www.baronsoftware.com/

ExDesk
- Provides a remotely hosted and web based help desk and customer support solution for small and medium sized companies that is fully customizable.
- http://www.exdesk.com