Seven Annoying E-Mail No-No's
- Provides some annoying habits of message composition. Directed to a business user.
- http://realtytimes.com/rtnews/rtapages/19981231_emailnonos.htm

Business Netiquette International
- Discusses proper procedures for composing and sending business-related e-mail messages, especially in an international context.
- http://www.bspage.com/1netiq/Netiq.html