Net Ready: Strategies for Success in the E-Conomy - McGraw-Hill: This book by Amir Hartman and John Sifonis (of Cisco's Internet Business Solutions Group) and freelance writer John Kador describes the Cisco "E-Conomy" business model. - http://www.jkador.com/netready.htm
Two Billion Reasons Cisco's on the Net - Fast Company: Interview with CIO Peter Solvik about web site driven sales (e-commerce). - http://www.fastcompany.com/online/07/034cisco.html
Inside Cisco's Web Site - IEEE Internet Computing Online: Interview with Sue Aragon-Stemel, manager of Cisco's network commerce IS department. - http://computer.org/internet/v1n6/w6aragon.htm