Call Center magazine
- Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone.
- http://www.callcentermagazine.com/

Telcall Magazine
- Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry.
- http://www.telcall.com.au

Outbound Focus
- Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
- http://www.outboundfocus.com/

Contactcenterworld.com
- Online news for the industry.
- http://www.contactcenterworld.com

Call Centre News
- A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry.
- http://www.callcentrenews.com.au

Call Center Times
- Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
- http://www.callcentertimes.com/