Service Untitled
- A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
- http://www.serviceuntitled.com/

CRM Daily
- CRM news and information.
- http://www.crm-daily.com/

Customer Management Community (CMC)
- News, information, advice and best practice case studies.
- http://www.insightexec.com/

eCustomerServiceWorld.com
- Articles, case studies and white papers as well as news, information, advice and jobs.
- http://www.ecustomerserviceworld.com/

European Centre for Customer Strategies (ECCS)
- Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.
- http://www.eccs.uk.com

CSM
- Journal, advice and information for customer service professionals.
- http://www.customerservicemanager.com/

CRMDirectory.com
- News, products, and tutorials for those interested in customer relationship management.
- http://www.crmdirectory.com

CRM Today
- Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
- http://www.crm2day.com/

CRM Event
- Resource featuring weekly updated news and event schedules.
- http://www.crm-event.com/

CRM Blog
- News and commentary on CRM topics, including software and implementation.
- http://www.crmblog.org

CRM & SFA Best Practices
- Features articles about using and setting up customer relationship management and sales force automation solutions.
- http://www.crm-best-practices.com/

eCRMGuide
- Customer relationship management and e-business news.
- http://www.ecrmguide.com/

destinationCRM.com
- Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
- http://www.destinationcrm.com/

Customer Service Group
- Resource for customer service, call center and helpdesk professionals.
- http://www.customerservicegroup.com

Outsourcing CRM
- Case studies and best practices focused on customer relationship management.
- http://www.outsourcing-crm.com