Web Directory

  News and Media (15)

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Service Untitled Open in a new windowLink Details
- A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
- http://www.serviceuntitled.com/

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CRM Daily Open in a new windowLink Details
- CRM news and information.
- http://www.crm-daily.com/

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Customer Management Community (CMC) Open in a new windowLink Details
- News, information, advice and best practice case studies.
- http://www.insightexec.com/

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eCustomerServiceWorld.com Open in a new windowLink Details
- Articles, case studies and white papers as well as news, information, advice and jobs.
- http://www.ecustomerserviceworld.com/

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European Centre for Customer Strategies (ECCS) Open in a new windowLink Details
- Advice and information on customer relationship management including forums, articles, white papers, industry news, and analysis tools.
- http://www.eccs.uk.com

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CSM Open in a new windowLink Details
- Journal, advice and information for customer service professionals.
- http://www.customerservicemanager.com/

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CRMDirectory.com Open in a new windowLink Details
- News, products, and tutorials for those interested in customer relationship management.
- http://www.crmdirectory.com

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CRM Today Open in a new windowLink Details
- Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
- http://www.crm2day.com/

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CRM Event Open in a new windowLink Details
- Resource featuring weekly updated news and event schedules.
- http://www.crm-event.com/

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CRM Blog Open in a new windowLink Details
- News and commentary on CRM topics, including software and implementation.
- http://www.crmblog.org

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CRM & SFA Best Practices Open in a new windowLink Details
- Features articles about using and setting up customer relationship management and sales force automation solutions.
- http://www.crm-best-practices.com/

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eCRMGuide Open in a new windowLink Details
- Customer relationship management and e-business news.
- http://www.ecrmguide.com/

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destinationCRM.com Open in a new windowLink Details
- Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
- http://www.destinationcrm.com/

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Customer Service Group Open in a new windowLink Details
- Resource for customer service, call center and helpdesk professionals.
- http://www.customerservicegroup.com

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Outsourcing CRM Open in a new windowLink Details
- Case studies and best practices focused on customer relationship management.
- http://www.outsourcing-crm.com

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